Is It Worth Your Time to Win at 21 Grand?

21 Grand Casino is powered by Rival, which is one of the most well-known and respected online software programs on the web. People who want to win at 21 Grand will certainly not be disappointed with all of the exciting options.

Bring on the Games

The site currently hosts 140 titles, including the ever popular iSlots. iSlots, or interactive slots, are a unique take on a classic game that is currently only offered at Rival-powered venues. Each is designed to tell its own story by allowing the user to interact with the characters, as well as enjoy a host of mini games. Those who don't like slots are not left out though, as the establishment offers a variety of casino classics like video poker, blackjack, and roulette.

Lacking in Bonuses

While the casino does offer some bonuses, they are not nearly as varied as some of its competitors. It does currently offer a no-deposit bonus of up to $20 with a 60x wagering requirement, which is fairly low compared to Rival casino standards. Members who choose to make a cash deposit can claim up to $2,000 with a 35x betting requirement.

Complaints

There have been a number of gambler complaints that the venue is not paying its users, and members are not receiving their winnings within a reasonable amount of time. Their customer service is unprofessional and in many cases, players have to wait weeks or months to receive any money after they win at 21 Grand, or may have their prizes revoked based on arbitrary accusations of cheating, and the establishment will sometimes refuse to close a member's account upon request.

No US Players

While it claims to accept players from the US, any attempt to sign up using a computer with a US IP address is met with pop ups and warnings that users can no longer join. While this is unfortunate for Americans, there is still a market for gamblers from the UK and elsewhere - and even for Americans who are traveling to other locations.

Security

In an industry such as this where large amounts of money are constantly being exchanged, it is essential for these establishments to have good security. 21 Grand excels at this, offering top of the line 128 bit SSL encryption for all transactions. While most people would assume that the games are fair, since the site does use Rival software, there are no third party audits done, or if they have been done there is no documentation offered to the users.

Find some Support

Support is offered 24/7 though live chat and email, or through a variety of country specific toll free numbers. There have been a number of complaints about unpleasant customer service representatives that refuse to provide information when asked, but these complaints seem to be few and far between.

There are still thousands of people that enjoy the titles that the venue offers, in spite of the complaints. It is up to the user to figure out if the positives that the venue offers outweigh the obvious negatives. It is possible to win at 21 grand, and it is still one of the best USA casino options on the market.